Returns can be accepted only if you receive a Defective or Damaged product. We at www.indiafabs.com ensure that all the products are closely examined to avoid any defective products getting shipped. Swatch Orders cannot be returned under any circumstances and are not eligible for refund.
Conditions for returning a product
- Orders are eligible for returns/cancellation only within 48 hours of order delivery.
- Fabrics that are used, washed, cut or altered in any way are not eligible for a return, replacement or refund.
- The returned product should be in the original package (along with the Invoice) and in the same condition that you received with all the price tags and stickers intact.
- Always send us back the product using registered airmail or courier.
- Any shipping costs, customs duty regarding the return of the product shall be borne by the customer.
We will process your refund within 7-10 business days of receiving the returned product in its original condition back to our warehouse. The refund is automatically processed and credited to the mode of payment used to place the order. For example, if you have used a Credit card to place the order, refund is credited back to the same card.
In case of Orders placed using Gift Voucher/Gift Certificate, the refund would be processed back to the same Gift Certificate. This refund cannot be redeemed to cash or transfer to any Bank Account. Orders in which Discount Coupons are used, the coupons would be reactivated but again it is subject to approval.
For Cash On Delivery Orders, once we receive your Bank Account details, we would process your refund. Further delays may happen in getting your refunds credited back to you depending upon the delays on part of Banks/Card issuers.