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FAQS

MY ACCOUNT

Start a New Account?

  • Click on the “New User” tab available on the top right hand side of our website.
  • A new pop-up window appears asking you to enter your credentials.
  • Enter your credentials and click “Submit”.
  • You will confirmation receive an email from us, asking you to confirm, based on which you will be registered with us.

Benefits of becoming a Registered Customer?

  • Avail discount coupons for your purchases.
  • Get the benefit of our Fabric Expert’s advice for your buying.
  • Auto-fill ordering for easy access to your Address and Contact Numbers for faster checkout.
  • View your order history and the products that you have purchased.
  • Receive frequent updates on the New Promotional Offers and Sales.
  • Receive promotional emails as well as information on New Arrivals

Registration

  • After registration you will receive discount coupon using which he can avail;
  • 2% discount on your first purchase [minimum order value as in our Shipping Policy]
  • OR
  • 5% discount on your second purchase [minimum order value as in our Shipping Policy and first Order should be successful and complete] [5% discount coupon will not be valid if you have already availed 2% discount coupon on your first order. Coupon is valid for one year.
  • Multiple coupons cannot be clubbed together in one order.

Referral

  • Refer your friend and get discount coupons of 2% Off on your purchase of US$ 50 (or equivalent) and above. Discount coupons will be credited only once your friend successfully registers with IndiaFabs.
  • Once your friend makes his first purchase [minimum order value US$ 75 (or equivalent)], you will receive a discount coupon of 2% Off on your purchase of US$50 (or equivalent) and above. [this coupon will be credited to your account once your friends order is delivered]. Coupon valid for one year.
  • Any other promotional or discount coupons cannot be clubbed together in one order.

How can I know the Quality of your products?

At Indiafabs, we are dedicated to offer you the best deals on the products you want. All our merchandise is thoroughly quality checked, is of superior quality and we are totally committed on delivering all of our products with utmost customer satisfaction.

Can I go and view your products in any of the stores?

We are an online business organization and do not have any retails outlets, but we can send you the sample swatches. Look for the “Order Swatch” icon present in the product page in order to check the availability for the particular product. Please refer to our or contact our Customer Service Team for assistance.

How do I know that my Order is confirmed?

In case of orders from India or International Orders once you place the order online, you will receive a confirmation email with the Order Number and other important details.
For International Orders (orders outside India), once you place the order online, an email would be send to you to confirm the order. Once you reply to the email regarding your Order confirmation, then only the order would be confirmed and send for further processing.
If you do not reply to the email regarding your Order Confirmation, within 3 days, then we will send another reminder email. If we do not get a reply from you within next 3 days, this order gets automatically cancelled, and we will refund your money, with due deductions.

How can I pay for my order?

We provide you different methods where in you can pay for your order such as,

Credit Card
Debit Card
Net Banking
Cash On Delivery (within India only)

We entertain all Visa, MasterCard and American Express cards.

How will I get to know about your Sale and Promotions?

Once you are registered with us you will receive email notifications regarding various Sale and Promotions launched on the website. However, the same would be displayed on the website as well.

Different kinds of Sale and Promotions would be launched from time to time on the website wherein customers can make the maximum use of it by purchasing the products at a much lower discounted price.

What is a Discount Coupon?

Discount Coupon is a code given to registered/all customers during a Sale or Promotion wherein customers can use the Code and avail discounts on the price of the products.

Conditions of Use
Discount Coupons can be used only once. Coupons once cancelled cannot be reactivated.
Discount coupons cannot be clubbed with any other promotions.
Only one discount coupon can be used per order.
Discount Coupons cannot be used on already discounted products [Ex. Sale, Promotions etc.]
Coupons cannot be redeemed for Cash.